1. Right of withdrawal
If you are a consumer in the EU/EEA, you have the right to withdraw from your order within 14 days of receiving the product, without giving a reason.
2. How to request a refund
Contact us at Contact us with your order details. We will confirm the return instructions and refund process.
3. Refund timing
Refunds will be processed within 14 days of us receiving the returned product or of you providing evidence of return. The same payment method will be used unless agreed otherwise.
4. Condition of returns
Products should be returned in original packaging where possible. We may deduct from the refund if the product has been used beyond what is necessary to establish its nature.
5. Contact
For refund requests or questions: Contact us.